This Privacy Policy explains how SGS126-440 LLC, doing business as Shinglekit ("Shinglekit," "we," "our," or "us"), collects, uses, discloses, stores, and protects information when you visit our website, interact with our SMS workflows, request or use our services, or otherwise engage with us.
By using the Services, you consent to the practices described in this Privacy Policy.
This Privacy Policy applies to:
We may collect the following categories of information:
As part of our service model, we may collect and use publicly available business information, including:
We may use this information to prepare preview websites before formal signup as part of the service offering.
When you use our website or hosted pages, we may collect:
Payment card information is handled by our payment processor, such as Stripe. Shinglekit may receive limited billing metadata, such as customer IDs, payment method status, transaction status, and related billing events, but does not store full card numbers.
We may use collected information to:
We do not sell your personal information for money.
Because Shinglekit is an SMS-first service, phone numbers are central to how the Services operate.
We use owner phone numbers to:
When a client instructs us to send a review request to one of their customers, we process the phone number provided by that client solely to send the requested review message and maintain a service record of that communication.
We rely on the client to provide numbers they are authorized to use. Clients are responsible for the legality of the numbers and instructions they submit.
Mobile phone numbers and SMS opt-in consent data are not shared with third parties for their own marketing purposes.
We may share information with service providers that help us operate the Services, including:
We may also disclose information:
We retain information for as long as reasonably necessary to:
Retention periods may vary depending on the type of data. For example:
You may request deletion of your personal information by contacting us at info@shinglekit.com.
We may retain certain information after a deletion request where necessary to:
If you are a client, deletion of certain information may make it impossible for us to continue providing the Services.
We may use cookies, server logs, and similar technologies to operate the site, maintain sessions, improve performance, and understand usage patterns.
You can control cookies through your browser settings, though disabling certain technologies may affect site functionality.
We use reasonable administrative, technical, and organizational measures to protect information. However, no security system is perfect, and we cannot guarantee absolute security.
The Services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
If you are a California resident, you may have rights under California law, including the right to request:
Shinglekit does not sell personal information for money and does not knowingly share personal information for cross-context behavioral advertising in the ordinary course of the Services.
To exercise applicable privacy rights, contact us at info@shinglekit.com.
We will not discriminate against you for exercising applicable privacy rights.
Shinglekit provides a platform and managed service that includes SMS communications. Clients are responsible for the legality of the customer phone numbers and instructions they provide to us for review-request messages or other client-directed outreach.
Operational messages to account holders may continue as necessary to provide the Services, subject to applicable law and opt-out limits described in our Terms of Service.
Shinglekit is based in the United States, and information may be stored and processed in the United States or other jurisdictions where our vendors operate.
If you access the Services from outside the United States, you understand that your information may be transferred to and processed in the United States.
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by updating the policy on our website, by email, by SMS, or by another reasonable method.
Your continued use of the Services after the effective date of an updated Privacy Policy constitutes acceptance of the updated policy.
For privacy questions, requests, or complaints, contact:
SGS126-440 LLC DBA SHINGLEKIT
18 Fern Ave, Chatham, NJ 07928
info@shinglekit.com
+1 973-309-1884